Extending the Swing Care Brand to Social Media

Swing Care is a specialty telehealth clinic offering comprehensive and personalized care for fibromyalgia.

Swing Therapeutics is an early-stage startup based in San Francisco. As part of the product team, I played a key role in shaping the evolution of the company’s brands and enhancing user experiences across digital and physical channels and various touchpoints. In this project, I collaborated with Swing’s cross-functional team to bring the Swing Care brand to life on social media.

My role
As a visual designer, I was responsible for redesigning the account banners and creating post templates for the marketing team to use for content creation.

Skills
Branding, Visual Design, Design Thinking, Presentation, Discussion Facilitation, Communication, Problem-Solving, Project Management, Digital Production

Tools
Figma, FigJam, Canva, Pen & Paper, Google Workspace, Asana, Slack, & Zoom

Team
Marketing Director; Visual Designer (Me)


Overview

Setting
After launching Swing Care, we aimed to raise awareness of the clinic’s services among potential patients by establishing and managing social media accounts. The first banners and posts got us up and running quickly; now it was time for an upgrade.

Challenge
My task was to refresh the social media visuals to align with Swing Care’s brand. This included redesigning banners, creating versatile post templates, and ensuring they were easy for non-designers to use.

Approach
I updated the banners, then designed Canva-based post templates for quick, high-quality content creation. I also developed a style guide and led a workshop to help the marketing team use the new tools effectively.

 

Impact

⚡️ Streamlined the Design Process
We streamlined the social media posts design process by using templates that were diverse and easy to use.

🤝 Built Brand Trust
We built a coherent brand, helping SC build trust with a skeptical audience.

📈 Grew the Community
We grew our social media account from a few members to 2000 members.


Instagram Posts

Posts Templates

 

Posts Style Guide


LinkedIn, Facebook, and YouTube Account Profiles